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Cisco Unified Computing Support Service - 1 Year - Service

SKU: CON-UCSD5-SN3755K9

Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist with Product use, configuration and troubleshooting issues and access to Cisco.com. Cisco will respond within one (1) hour for all calls received during Standard Business Hours and for Severity 1 and 2 calls received outside Standard Business Hours. For Severity 3 and 4 calls received outside Standard Business Hours, Cisco will respond no later than the next Business Day. After Cisco employs reasonable efforts to isolate a Cisco Hardware or Software issue, and in the event an unsupported Third Party Product or operating system component has been installed, Cisco may, at its sole discretion, request Customer to remove such component and replace it with a Cisco approved component prior to further troubleshooting.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Phone Support service included to resolve your problems
  • On-site support helps youlimit any downtime to the absolute minimum
  • Next Business Day service response time for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results

9999 in stock

Regular price $9,417

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Details

Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist with Product use, configuration and troubleshooting issues and access to Cisco.com. Cisco will respond within one (1) hour for all calls received during Standard Business Hours and for Severity 1 and 2 calls received outside Standard Business Hours. For Severity 3 and 4 calls received outside Standard Business Hours, Cisco will respond no later than the next Business Day. After Cisco employs reasonable efforts to isolate a Cisco Hardware or Software issue, and in the event an unsupported Third Party Product or operating system component has been installed, Cisco may, at its sole discretion, request Customer to remove such component and replace it with a Cisco approved component prior to further troubleshooting.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Phone Support service included to resolve your problems
  • On-site support helps youlimit any downtime to the absolute minimum
  • Next Business Day service response time for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results
Specifications
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com
Product Supported:

Cisco Medium Secure Network Server for ISE Ap

Product Type:
Service
Provided Support:
Phone Support,Drive Retention
Service Description:
8x5xNext Business Day
Service Duration:
1 Year
Service Location:
On-site
Service Main Type:
Technical
Service Name:
Unified Computing Support Service
Service Response Time:
Next Business Day

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