HP Care Pack Active Care Hardware Support - Extended Warranty - 4 Year - Warranty
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device status analysis, problem resolution services and next-business-day onsite response, HP Active Care keeps employees engaged in the office or on the go.
Advantages
Fast Response Times : Optimize uptime by leveraging predictive analytics and proactive insights with HP TechPulse. With a finger on the pulse of each employee's HP equipment, the IT department can identify necessary repairs and make replacements more quickly.
Quick Fix : Reduce device disruption with automatic case generation, which opens a case when an issue is identified and prompts IT to schedule a repair.
High Uptime : As remote work increases, ensure fast, reliable response and problem resolution. HP Active Care enables HP Customer Support to quickly diagnose problems and provide solutions that get customers back up and running quickly.
Functions
Predictive and proactive alerts and notifications from HP TechPulse
Hardware status monitoring, provides updated quick status checks for the devices in your fleet
Hardware device information - including BIOS and firmware updates
Automatic ticketing - for hard drives and batteries to be replaced
Remote problem diagnosis and support
- Warranty offers a dependable assurance solution with maximum productivity
- Features parts replacement service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Parts & Labor service characteristics for better usability and increased efficiency
- Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
- 4 Year service duration to ensure maximum efficiency and precise results
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Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device status analysis, problem resolution services and next-business-day onsite response, HP Active Care keeps employees engaged in the office or on the go.
Advantages
Fast Response Times : Optimize uptime by leveraging predictive analytics and proactive insights with HP TechPulse. With a finger on the pulse of each employee's HP equipment, the IT department can identify necessary repairs and make replacements more quickly.
Quick Fix : Reduce device disruption with automatic case generation, which opens a case when an issue is identified and prompts IT to schedule a repair.
High Uptime : As remote work increases, ensure fast, reliable response and problem resolution. HP Active Care enables HP Customer Support to quickly diagnose problems and provide solutions that get customers back up and running quickly.
Functions
Predictive and proactive alerts and notifications from HP TechPulse
Hardware status monitoring, provides updated quick status checks for the devices in your fleet
Hardware device information - including BIOS and firmware updates
Automatic ticketing - for hard drives and batteries to be replaced
Remote problem diagnosis and support
- Warranty offers a dependable assurance solution with maximum productivity
- Features parts replacement service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Parts & Labor service characteristics for better usability and increased efficiency
- Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
- 4 Year service duration to ensure maximum efficiency and precise results
LTT Partners
We are a full-service Systems and Solutions Integrator. Through close relationships with dozens of top technology brands, we are the preferred partner for many enterprise organizations and industry leaders.
Ongoing Support
We pride ourselves on building long-term relationships with our partners and clients. From initial consultation to post-installation maintenance, we are always available and happy to help through our support network.