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Cisco Support - Enhanced - Service

SKU: E3-CX-SFW-ENBD

This Service Description is part of the Services Agreement (as defined in the Services Guide) and describes various Services that Cisco will provide to You. Capitalized terms, unless defined in this document, have the meaning in the Services Guide.

  • Protects your investment and adds value with increased reliability
  • Features phone support service that helps you handle any mishaps
  • Next Business Day service response time for better accommodation with maximum reliability

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Details

This Service Description is part of the Services Agreement (as defined in the Services Guide) and describes various Services that Cisco will provide to You. Capitalized terms, unless defined in this document, have the meaning in the Services Guide.

  • Protects your investment and adds value with increased reliability
  • Features phone support service that helps you handle any mishaps
  • Next Business Day service response time for better accommodation with maximum reliability
Specifications
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com
Product Supported:

Cisco SFW

Product Type:
Service
Provided Support:
Phone Support,TAC Live Support,Software Update,Case Management,Return Material Authorization,Centralized Issue Management,Support Communities,Automated RMA,Field Notices,Asset and License View,Prioritized Case Handling,Security Advisories,Adoption View,Rapid Problem Resolution,Priority Bugs
Service Description:
8x5xNext Business Day
Service Main Type:
Technical
Service Name:
Support - Enhanced
Service Response Time:
Next Business Day

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