AudioCodes Managed Spares (MS) - Service
Managed Spares is a complete hardware spares service that includes the dispatch of a local in-country technician who will deliver and replace defective AudioCodes hardware with a Field Replacement Unit (FRU) at your site if a fault occurs. This means you do not need to maintain a spares stock of your own, or bear the costs of management, warehousing, distribution, depreciation, or obsolescence of that stock. By holding FRUs at strategically placed depots throughout the world, AudioCodes is able to provide a 7x24x4 response (SLA confirmed based upon site address verification), resulting in cost savings through economies of scale.
- Provides reliable support to resolve all your technical issues
- Features phone support service for dependable efficiency with peace of mind
- 4 Hour service response time for timely completion with increased dependability
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Managed Spares is a complete hardware spares service that includes the dispatch of a local in-country technician who will deliver and replace defective AudioCodes hardware with a Field Replacement Unit (FRU) at your site if a fault occurs. This means you do not need to maintain a spares stock of your own, or bear the costs of management, warehousing, distribution, depreciation, or obsolescence of that stock. By holding FRUs at strategically placed depots throughout the world, AudioCodes is able to provide a 7x24x4 response (SLA confirmed based upon site address verification), resulting in cost savings through economies of scale.
- Provides reliable support to resolve all your technical issues
- Features phone support service for dependable efficiency with peace of mind
- 4 Hour service response time for timely completion with increased dependability
AudioCodes M9K
LTT PARTNERS
We are a full-service Systems and Solutions Integrator. Through close relationships with dozens of top technology brands, we are the preferred partner for many enterprise organizations and industry leaders.
ONGOING SUPPORT
We pride ourselves on building long-term relationships with our partners and clients. From initial consultation to post-installation maintenance, we are always available and happy to help through our support network.