Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Drive Retention service included to resolve your problems
- On-site support helps youlimit any downtime to the absolute minimum
- Labor service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
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ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Drive Retention service included to resolve your problems
- On-site support helps youlimit any downtime to the absolute minimum
- Labor service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
LTT Partners
We are a full-service Systems and Solutions Integrator. Through close relationships with dozens of top technology brands, we are the preferred partner for many enterprise organizations and industry leaders.
Ongoing Support
We pride ourselves on building long-term relationships with our partners and clients. From initial consultation to post-installation maintenance, we are always available and happy to help through our support network.