Dell ProSupport Plus - Extended Warranty (Upgrade) - 5 Year - Warranty

Maximum support with minimal customer effort

ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.

ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.

ProSupport Plus includes:

• 24x7 priority access to hardware and software experts
• Same or next business day onsite repair after remote diagnosis
• Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
• Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
• Repair for accidental damages caused by surges, drops or spills
• Keeping a hard drive after replacement to ensure data security
• A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.

Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.

• Protects from breakdown after the manufacturer?s warranty expires
• Phone Support service included to resolve your problems
• On-site service location for better reliability and ensure maximum productivity
• Electronic and Physical service sub type for better usability and increased efficiency
• Parts and labor service characteristics allow reliable maintenance with added usability
• Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
• 5 Year service duration to ensure maximum dependability and accurate results