Lenovo Premier Support - Extended Service - 4 Year - Service
Take the complexity out of supporting today's demanding data center environments
As your organization adopts increasingly complex technologies for business-critical systems, it's become more important-and more challenging-to maintain smooth data center operations. But you don't have to face these challenges alone. Lenovo Premier Support delivers an exceptional service experience with direct access to skilled technicians who are with you every step of the way. Our industry-leading expertise helps improve the stability of your data center, freeing you to focus on business priorities.
Worldwide Premier Support service covers Lenovo data center products ranging from ThinkAgile software-defined infrastructure solutions to ThinkSystem servers, storage, and networking. Direct, technician-to-technician access helps resolve technical issues efficiently and effectively. You also benefit from Lenovo's collaborative third-party software support for your Lenovo data center infrastructure. When we diagnose a third-party software issue, our experts provide technology partners with diagnostic information to expedite problem resolution.
Your Premier Support consultant serves as your technical advocate, a single point of contact with deep knowledge of Lenovo's products and data center solutions. Proactive services such as remote system analysis head off issues before they become problems. In addition, access to online case management and a 24x7 contact center helps you resolve incidents quickly.
Let Lenovo's enterprise-class Premier Support service maximize your technology investment. We'll make it easier to keep your data center operations running smoothly so you can focus on meeting strategic business goals
- Keeps your system optimally maintained with a predictable total cost of ownership
- Parts Replacement service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Parts & Labor service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum efficiency and precise results
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Take the complexity out of supporting today's demanding data center environments
As your organization adopts increasingly complex technologies for business-critical systems, it's become more important-and more challenging-to maintain smooth data center operations. But you don't have to face these challenges alone. Lenovo Premier Support delivers an exceptional service experience with direct access to skilled technicians who are with you every step of the way. Our industry-leading expertise helps improve the stability of your data center, freeing you to focus on business priorities.
Worldwide Premier Support service covers Lenovo data center products ranging from ThinkAgile software-defined infrastructure solutions to ThinkSystem servers, storage, and networking. Direct, technician-to-technician access helps resolve technical issues efficiently and effectively. You also benefit from Lenovo's collaborative third-party software support for your Lenovo data center infrastructure. When we diagnose a third-party software issue, our experts provide technology partners with diagnostic information to expedite problem resolution.
Your Premier Support consultant serves as your technical advocate, a single point of contact with deep knowledge of Lenovo's products and data center solutions. Proactive services such as remote system analysis head off issues before they become problems. In addition, access to online case management and a 24x7 contact center helps you resolve incidents quickly.
Let Lenovo's enterprise-class Premier Support service maximize your technology investment. We'll make it easier to keep your data center operations running smoothly so you can focus on meeting strategic business goals
- Keeps your system optimally maintained with a predictable total cost of ownership
- Parts Replacement service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Parts & Labor service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum efficiency and precise results
LTT Partners
We are a full-service Systems and Solutions Integrator. Through close relationships with dozens of top technology brands, we are the preferred partner for many enterprise organizations and industry leaders.
Ongoing Support
We pride ourselves on building long-term relationships with our partners and clients. From initial consultation to post-installation maintenance, we are always available and happy to help through our support network.