HP Care Pack Active Care - 3 Year - Warranty
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Features
HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected products
- Helps you make an intelligent investment decision regarding the future of your equipment
- Hardware Support service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Next Business Day service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
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Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Features
HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected products
- Helps you make an intelligent investment decision regarding the future of your equipment
- Hardware Support service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Next Business Day service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
LTT Partners
We are a full-service Systems and Solutions Integrator. Through close relationships with dozens of top technology brands, we are the preferred partner for many enterprise organizations and industry leaders.
Ongoing Support
We pride ourselves on building long-term relationships with our partners and clients. From initial consultation to post-installation maintenance, we are always available and happy to help through our support network.