{"product_id":"upgrade-from-3y-basic-onsite-to-5y-prosupport-4","title":"Upgrade from 3Y Basic Onsite to 5Y ProSupport","description":"\u003cp\u003eProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.\u003c\/p\u003e\u003cp\u003eSolution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.\u003c\/p\u003e\u003cp\u003eAvailability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 direct access to in-region non-scripted ProSupport engineers\u003c\/li\u003e\n\u003cli\u003eHardware and software support, proactive issue resolution with telemetry-driven insights.\u003c\/li\u003e\n\u003cli\u003eNext business day onsite support after remote diagnosis\u003c\/li\u003e\n\u003cli\u003eEnable SupportAssist for fleet automated issue detection, proactive resolution and alerts\u003c\/li\u003e\n\u003cli\u003eSelf-heal before issues occur\u003c\/li\u003e\n\u003cli\u003eImprove Productivity Benefit from hyperefficient resolution\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":47302844743865,"sku":"716-2700","price":270.3,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/299836589.jpg?v=1780068946","url":"https:\/\/www.lttpartners.com\/products\/upgrade-from-3y-basic-onsite-to-5y-prosupport-4","provider":"LTT Partners","version":"1.0","type":"link"}