{"product_id":"hpe-pointnext-tech-care-critical-with-comprehensive-defective-material-retention-extended-warranty-5-year-warranty","title":"HPE Pointnext Tech Care Critical With Comprehensive Defective Material Retention - Extended Warranty - 5 Year - Warranty","description":"\u003cp\u003eHPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.\u003cbr\u003e\u003cbr\u003eHPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions.\u003cbr\u003e\u003cbr\u003eHPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.\u003cbr\u003e\u003cbr\u003eHPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOffers extensive protection against the unexpected repair\/replacement costs\u003c\/li\u003e\n\u003cli\u003eFeatures parts replacement service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eOn-site support helps youlimit any downtime to the absolute minimum\u003c\/li\u003e\n\u003cli\u003eParts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity\u003c\/li\u003e\n\u003cli\u003e6 Hour - Parts \u0026amp; Labor service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e5 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":47168297861305,"sku":"H42U8E","price":12156.68,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/299861681.jpg?v=1778796364","url":"https:\/\/www.lttpartners.com\/products\/hpe-pointnext-tech-care-critical-with-comprehensive-defective-material-retention-extended-warranty-5-year-warranty","provider":"LTT Partners","version":"1.0","type":"link"}