{"product_id":"hpe-pointnext-tech-care-basic-software-only-3-year-warranty-2","title":"HPE Pointnext Tech Care Basic Software Only - 3 Year - Warranty","description":"\u003cp\u003e\u003cb\u003eOverview\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBenefits\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCustomers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.\u003c\/p\u003e \u003cp\u003eExpert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.\u003c\/p\u003e \u003cp\u003eHPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnhance the value of your equipment by purchasing extended warranty\u003c\/li\u003e\n\u003cli\u003eFeatures software support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003e3 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":47168179896505,"sku":"H04G4E","price":3399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/299856005.jpg?v=1778793949","url":"https:\/\/www.lttpartners.com\/products\/hpe-pointnext-tech-care-basic-software-only-3-year-warranty-2","provider":"LTT Partners","version":"1.0","type":"link"}