{"title":"Services \u0026 Training","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eEmpower your workforce. Shop professional services and training programs designed to build expertise and maximize the value of your technology.\u003c\/p\u003e","products":[{"product_id":"poly-elite-extended-service-1-year-service","title":"Poly Elite - Extended Service - 1 Year - Service","description":"Poly Elite - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures monthly report service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136156590265,"sku":"E86390112","price":1521.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077913111.jpg?v=1751800624"},{"product_id":"poly-poly-partner-extended-service-1-year-service","title":"Poly Poly+ Partner - Extended Service - 1 Year - Service","description":"Poly Poly+ Partner - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136156688569,"sku":"P86410160","price":805.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077911368.jpg?v=1751800626"},{"product_id":"poly-reactivation-service-fee-extended-service-reinstatement-service","title":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service","description":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service - Technical","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136156786873,"sku":"R65220802","price":17420.97,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912105.jpg?v=1751800629"},{"product_id":"poly-elite-extended-service-1-year-service-1","title":"Poly Elite - Extended Service - 1 Year - Service","description":"Poly Elite - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService Depot service location for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136157442233,"sku":"E19354112","price":30204.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912286.jpg?v=1751800653"},{"product_id":"poly-elite-1-year-service","title":"Poly Elite - 1 Year - Service","description":"\u003cp\u003eBusiness processes rely heavily on virtual collaboration tools making your uni?ed communications environment a top priority. You need a support team that understands your unique environment and speci?c needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSingle point of contact for you to get the help you need\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will assign a dedicated Customer Succes Manager (CSM)to monitor, analyze and report on the service and support of your Poly solutions.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe go-to tech support you can always count on \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eWe'll have you up and running in no time \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will provide advance replacement[1] for any failed hardware component covered under Elite. If Poly's technical support representative determines that a replacement part is required to resolve an issue, a replacement part will be shipped by Poly with all freight charges paid for next business day delivery using an expedited carrier service.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136157671609,"sku":"E48450112","price":15.25,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912437.jpg?v=1751800663"},{"product_id":"poly-elite-1-year-service-1","title":"Poly Elite - 1 Year - Service","description":"\u003cp\u003eBusiness processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSingle point of contact for you to get the help you need\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will assign a dedicated Customer Succes Manager (CSM)to monitor, analyze and report on the service and support of your Poly solutions.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe go-to tech support you can always count on\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eWe'll have you up and running in no time\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will provide advance replacement for any failed hardware component covered under Elite. If Poly's technical support representative determines that a replacement part is required to resolve an issue, a replacement part will be shipped by Poly with all freight charges paid for next business day delivery using an expedited carrier service\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136159735993,"sku":"E65350112","price":542.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912758.jpg?v=1751801039"},{"product_id":"poly-poly-partner-extended-service-1-year-service-1","title":"Poly Poly+ Partner - Extended Service - 1 Year - Service","description":"Poly Poly+ Partner - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136159834297,"sku":"P18005160","price":5237.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077913332.jpg?v=1751801042"},{"product_id":"poly-elite-1-year-service-2","title":"Poly Elite - 1 Year - Service","description":"\u003cp\u003e\u003cb\u003ePersonalized, Proactive, High-Touch Support\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eElite helps you manage your dispersed Poly environment around the world, provides resources to manage your day-to-day technical requests, and keeps a close watch on your Poly investment in its entirety. Our solution-focused support service helps you minimize risks through strategic upgrades and smart asset management.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136160096441,"sku":"E85310SI112","price":89.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912938.jpg?v=1751801047"},{"product_id":"poly-poly-partner-1-year-service","title":"Poly POLY+ Partner - 1 Year - Service","description":"Poly POLY+ Partner - 1 Year - Service - 24 x 7 x 30 Minute - Technical\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003e30 Minute - Phone Support service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136160161977,"sku":"P736160442","price":3050.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077911022.jpg?v=1751801050"},{"product_id":"extreme-networks-extremeworks-extended-service-1-year-service","title":"Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eReplacement service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136502522041,"sku":"7167406","price":108.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1058477720.jpg?v=1751794990"},{"product_id":"axiom-maintenance-service-service","title":"Axiom Maintenance Service - Service","description":"\u003cp\u003e\u003cb\u003eThink Beyond the OEM\u003c\/b\u003e\u003csup\u003e\u003cb\u003eTM\u003c\/b\u003e\u003c\/sup\u003e\u003c\/p\u003e\u003cp\u003eYour Third-Party Maintenance chaos solved with Axiom Maintenance Services. Watch Video\u003c\/p\u003e\u003cp\u003e\u003cb\u003eCost Savings\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eSignificant cost savings over OEM maintenance contracts\u003c\/p\u003e\u003cp\u003e\u003cb\u003eConsolidated vendor management\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eGuaranteed multiple vendor support all in one place\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFlexibility\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eCustomized coverage with rapid response time\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures repair service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eLabor service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Axiom","offers":[{"title":"Default Title","offer_id":45136517955769,"sku":"253048GP1Y95","price":278.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1074178343.jpg?v=1751795364"},{"product_id":"hp-care-pack-premium-onsite-with-defective-media-retention-hardware-support-1-year-warranty","title":"HP Care Pack Premium Onsite with Defective Media Retention Hardware Support - 1 Year - Warranty","description":"\u003cp\u003eDepend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnhance the value of your equipment by purchasing extended warranty\u003c\/li\u003e\n\u003cli\u003eFeatures defective media retention service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eOn-site support provides fast and easy approach to solve the issues\u003c\/li\u003e\n\u003cli\u003eLabor service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Repair service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":45136564191417,"sku":"U87E2E","price":32.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1082372381.jpg?v=1770939547"},{"product_id":"hp-care-pack-premium-onsite-hardware-support-1-year-warranty","title":"HP Care Pack Premium Onsite Hardware Support - 1 Year - Warranty","description":"\u003cp\u003eDepend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProtects from breakdown after the manufacturers warranty expires\u003c\/li\u003e\n\u003cli\u003eFeatures hardware support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eOn-site support provides fast and easy approach to solve the issues\u003c\/li\u003e\n\u003cli\u003eLabor service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Repair service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":45136566124729,"sku":"U95QSE","price":36.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1082372390.jpg?v=1770939550"},{"product_id":"poly-elite-on-site-extended-service-1-year-service","title":"Poly Elite On-Site - Extended Service - 1 Year - Service","description":"Poly Elite On-Site - Extended Service - 1 Year - Service - On-site - Maintenance - Parts \u0026amp; Labor\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eMonthly Report service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eOn-site support provides fast and easy approach to solve the issues\u003c\/li\u003e\n\u003cli\u003eParts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136566386873,"sku":"7684594","price":100112.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912439.jpg?v=1751797473"},{"product_id":"poly-reactivation-service-fee-extended-service-service","title":"Poly Reactivation Service Fee - Extended Service - Service","description":"Poly Reactivation Service Fee - Extended Service - Service - Reinstatement","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136568189113,"sku":"7687011","price":1353.52,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912444.jpg?v=1751797585"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136568254649,"sku":"97407-AP460I-FCC","price":297.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1061421053.jpg?v=1770939558"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-1","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136568320185,"sku":"97407-SLX9150-48Y-DC-R","price":4239.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1067194270.jpg?v=1770939561"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136569008313,"sku":"97507-H35416","price":425.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1060198442.jpg?v=1770939564"},{"product_id":"poly-elite-1-year-service-3","title":"Poly Elite - 1 Year - Service","description":"\u003cp\u003eBusiness processes rely heavily on virtual collaboration tools making your uni?ed communications environment a top priority. You need a support team that understands your unique environment and speci?c needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSingle point of contact for you to get the help you need \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe go-to tech support you can always count on \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eWe'll have you up and running in no time \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will provide advance replacement for any failed hardware component covered under Elite. If Poly's technical support representative determines that a replacement part is required to resolve an issue, a replacement part will be shipped by Poly with all freight charges paid for next business day delivery using an expedited carrier service.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136601776313,"sku":"7684554","price":29963.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912312.jpg?v=1751798483"},{"product_id":"corel-corelsure-maintenance-2-year-service","title":"Corel CorelSure Maintenance - 2 Year - Service","description":"Corel CorelSure Maintenance - 2 Year - Service - Maintenance\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eSoftware maintenance offers enhanced security of your data to ensure maximum reliability\u003c\/li\u003e\n\u003cli\u003e2 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Corel","offers":[{"title":"Default Title","offer_id":45136602562745,"sku":"LCWZSTDMLMNT23","price":8.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1068568910.jpg?v=1770939623"},{"product_id":"poly-poly-partner-extended-service-3-year-service","title":"Poly Poly+ Partner - Extended Service - 3 Year - Service","description":"Poly Poly+ Partner - Extended Service - 3 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService Depot service location for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e3 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136602628281,"sku":"7686659","price":2718.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077911713.jpg?v=1751798521"},{"product_id":"poly-poly-enterprise-extended-service-1-year-service","title":"Poly Poly+ Enterprise - Extended Service - 1 Year - Service","description":"Poly Poly+ Enterprise - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eEmail Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136603775161,"sku":"8884711","price":335.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1081020212.jpg?v=1751798547"},{"product_id":"poly-elite-extended-service-1-year-service-2","title":"Poly Elite - Extended Service - 1 Year - Service","description":"Poly Elite - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService Depot service location for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136603840697,"sku":"7684979","price":2107.29,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077913020.jpg?v=1751798550"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service-1","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eEmail Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136606003385,"sku":"97507-AP460S6C-CAN","price":449.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1065324029.jpg?v=1770939632"},{"product_id":"hpe-tech-care-critical-extended-warranty-3-year-warranty","title":"HPE Tech Care Critical - Extended Warranty - 3 Year - Warranty","description":"\u003cp\u003eHPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.\u003c\/p\u003e\u003cp\u003eHPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and\/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.\u003c\/p\u003e\u003cp\u003eHPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.\u003c\/p\u003e\u003cp\u003eIn addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOffers extensive protection against the unexpected repair\/replacement costs\u003c\/li\u003e\n\u003cli\u003ePhone Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eOn-site support guarantees quick solutions with on-site availability of experts\u003c\/li\u003e\n\u003cli\u003eParts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity\u003c\/li\u003e\n\u003cli\u003e6 Hour - Parts \u0026amp; Labor service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e3 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45136618127545,"sku":"HY9A0E","price":4060.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1069678263.jpg?v=1770939665"},{"product_id":"hpe-tech-care-critical-5-year-warranty","title":"HPE Tech Care Critical - 5 Year - Warranty","description":"HPE Tech Care Critical - 5 Year - Warranty - On-site - Technical\n\u003cul\u003e\n\u003cli\u003eHelps you make an intelligent investment decision regarding the future of your equipment\u003c\/li\u003e\n\u003cli\u003eFeatures defective media retention service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eOn-site support guarantees quick solutions with on-site availability of experts\u003c\/li\u003e\n\u003cli\u003e5 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45136621207737,"sku":"H06S0E","price":15248.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1069382075.jpg?v=1770939688"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service-2","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136693788857,"sku":"97507-H35378","price":1323.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1059604111.jpg?v=1770939893"},{"product_id":"poly-poly-with-fru-replace-and-destroy-extended-service-1-year-service","title":"Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year - Service","description":"Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136719675577,"sku":"GPFRURAD300","price":2862.62,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077913264.jpg?v=1751418735"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service-3","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136720756921,"sku":"97504-H35390","price":421.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1059604463.jpg?v=1770940077"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-2","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eEmail Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136737665209,"sku":"97407-H35394","price":367.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1059604234.jpg?v=1770940107"},{"product_id":"poly-reactivation-service-fee-extended-service-reinstatement-service-1","title":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service","description":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service - Technical","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136741433529,"sku":"R85995802","price":353.57,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912318.jpg?v=1751419433"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-3","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136747495609,"sku":"97407-AP310E-CAN","price":253.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1061421174.jpg?v=1770940123"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-4","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eEmail Support service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136747561145,"sku":"97404-AP460C-CAN","price":247.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1065323049.jpg?v=1770940127"},{"product_id":"axiom-maintenance-service-1-year-service","title":"Axiom Maintenance Service - 1 Year - Service","description":"Axiom Maintenance Service - 1 Year - Service - 24 x 7 x 4 Hour - Maintenance - Labor\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eRepair service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eLabor service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003e4 Hour - Repair service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Axiom","offers":[{"title":"Default Title","offer_id":45136748118201,"sku":"DL320G51Y247","price":415.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1073398136.jpg?v=1751419689"},{"product_id":"poly-elite-1-year-service-4","title":"Poly Elite - 1 Year - Service","description":"Poly Elite - 1 Year - Service - 24 x 7 - Technical\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003eFeatures phone support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136759128249,"sku":"E765140432","price":4282.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912826.jpg?v=1751420152"},{"product_id":"poly-poly-partner-1-year-service-1","title":"Poly POLY+ Partner - 1 Year - Service","description":"Poly POLY+ Partner - 1 Year - Service - 24 x 7 x 30 Minute - Technical\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003e30 Minute - Phone Support service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136768401593,"sku":"7686035","price":31729.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077911094.jpg?v=1751420627"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service-4","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136768499897,"sku":"97504-AH-BR-100-N-FCC","price":1350.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1065323944.jpg?v=1770940184"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-5","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136768827577,"sku":"97404-AH-AP-150W-AC-FCC","price":274.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1065323781.jpg?v=1770940187"},{"product_id":"poly-reactivation-service-fee-extended-service-reinstatement-service-2","title":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service","description":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service - Technical","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136788816057,"sku":"7686838","price":53.57,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077911990.jpg?v=1751420804"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-6","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136790028473,"sku":"97407-H35442","price":1701.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1060416575.jpg?v=1770940204"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-7","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for timely completion with increased dependability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136816898233,"sku":"97404-AP310I-IL","price":238.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1062190383.jpg?v=1770940207"},{"product_id":"poly-reactivation-service-fee-extended-service-reinstatement-service-3","title":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service","description":"Poly Reactivation Service Fee - Extended Service (Reinstatement) - Service - Technical","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136830759097,"sku":"R84280801","price":162.37,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912297.jpg?v=1751421003"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-8","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136837804217,"sku":"97407-AH-SR-2208P-AU","price":834.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1065322830.jpg?v=1770940218"},{"product_id":"poly-elite-extended-service-1-year-service-3","title":"Poly Elite - Extended Service - 1 Year - Service","description":"Poly Elite - Extended Service - 1 Year - Service - Service Depot - Exchange\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eNew Releases Update service included to resolve your problems\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Hardware Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136844587193,"sku":"E49235112","price":26.75,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912423.jpg?v=1751421186"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-9","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136902947001,"sku":"97404-H35354","price":1117.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1059603857.jpg?v=1770940297"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-10","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003eNext Business Day - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136909172921,"sku":"97404-H35307","price":3460.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1059916126.jpg?v=1770940325"},{"product_id":"poly-elite-1-year-service-5","title":"Poly Elite - 1 Year - Service","description":"\u003cp\u003eBusiness processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specifc needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSingle point of contact for you to get the help you need \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will assign a dedicated Customer Succes Manager (CSM)to monitor, analyze and report on the service and support of your Poly solutions.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe go-to tech support you can always count on \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades\u003c\/p\u003e\u003cp\u003e\u003cb\u003eWe'll have you up and running in no time \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003ePoly will provide advance replacement for any failed hardware component covered under Elite. If Poly's technical support representative determines that a replacement part is required to resolve an issue, a replacement part will be shipped by Poly with all freight charges paid for next business day delivery using an expedited carrier service.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136914874553,"sku":"E64510112","price":1739.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1077912708.jpg?v=1751422615"},{"product_id":"poly-partner-immersivecare-1-year-service","title":"Poly Partner ImmersiveCare - 1 Year - Service","description":"Poly Partner ImmersiveCare - 1 Year - Service - Technical\n\u003cul\u003e\n\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Poly","offers":[{"title":"Default Title","offer_id":45136918806713,"sku":"I64700175","price":50747.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1081020251.jpg?v=1751422724"},{"product_id":"extreme-networks-extremeworks-managed-services-monitoringplus-extended-service-1-year-service-11","title":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service","description":"Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service - Service Depot - Exchange - Parts\n\u003cul\u003e\n\u003cli\u003eProtects your investment and adds value with increased reliability\u003c\/li\u003e\n\u003cli\u003eFeatures email support service for dependable efficiency with peace of mind\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for your convenience and ease of operation\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for your convenience with maximum efficiency\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136927686841,"sku":"97407-AP510E-WR","price":369.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1058832133.jpg?v=1770940349"},{"product_id":"extreme-networks-extremeworks-managed-services-responseplus-extended-service-1-year-service-5","title":"Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service","description":"\u003cp\u003eExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.\u003c\/p\u003e\u003cp\u003eNetwork and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides reliable support to resolve all your technical issues\u003c\/li\u003e\n\u003cli\u003eFeatures email support service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eService depot offers fast, reliable and cost-effective response\u003c\/li\u003e\n\u003cli\u003eParts service characteristics for better usability and increased efficiency\u003c\/li\u003e\n\u003cli\u003e4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability\u003c\/li\u003e\n\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45136928768185,"sku":"97507-V300-8T-2X","price":862.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/files\/1062558699.jpg?v=1770940352"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/4490\/4014\/collections\/242411621.jpg?v=1768436436","url":"https:\/\/www.lttpartners.com\/collections\/services-training.oembed?page=269","provider":"LTT Partners","version":"1.0","type":"link"}